Oncologica Christmas 2021 and New Year Opening Hours

Our Customer Support and Lab Team are available through the Christmas and New Year holiday period to process tests such as our Day 2 PCR and respond to queries.

Courier Delivery Services

DPD Test Kit courier deliveries and Royal Mail tracked sample return service to our laboratory will be affected. This will affect all tests including Day 2 PCR, Day 8 PCR, Fit to Fly PCR and Test to Release PCR.

Please ensure you check delivery and return services in the table below, which may be subject to change:

Christmas and New Years Delivery

Please note that any kits ordered between 24th - 28th Dec 2021 will not be delivered until 30th Dec 2021.

Any kits ordered between 31st Dec 2021 - 2nd Jan 2022 will not be delivered until 4th Jan 2022.

Hand pickup and return to our lab is available 24/7 throughout the Christmas period.

Royal Mail Sample Return

Please ensure you post sample returns in the 1st Class tracked envelope included in the PCR test kits via a Priority Post Box located in every UK town with a last collection time of no later than 10.45 am Wednesday December 22nd and/or Wednesday 28th, 2021.

Lab Receipt

Due to public holidays, Royal Mail do not deliver between 25th – 28th December 2021 or 1st – 3rd January 2022. Therefore our lab may not receive samples posted after 10.45 am on the 23rd December or 31st December.

Results Availability

For samples returned to our lab via Royal Mail tracked postage, results for these samples will be available in the customer dashboard on the next working day 29th December 2021 and 4th January 2022. Note samples posted in priority boxes after 10.45 am on 31st December 2021 may not be received into our lab until 5th January 2022.

COVID Test Hand Pick Up Collection and Drop Off

We accept Hand Pick Up and Hand Return to Oncologica Great Chesterford CB10 1XL 24/7. The Hand Pick Up option is available during the order process.

Oncologica® UK ltd

Suite 2 The Newnham Building, Chesterford Research Park, Little Chesterford, Cambridge, CB10 1XL
+44 1223 785327

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